The Italy We Miss Delivered to Your Door
Italian food isn't just one thing; it's a mix of thousands of local traditions. After 10 years in Denmark, we missed that true variety. So we decided to import it ourselves.Join the waiting list and be the first to experience the hidden, regional flavors of Italy; hand-picked by us, packed with care, and sent directly to you.
The Italy We Miss
Delivered to Your Door
Italian food isn't just one thing; it's a mix of thousands of local traditions. After 10 years in Denmark, we missed that true variety. So we decided to import it ourselves.Join the waiting list and be the first to experience the hidden, regional flavors of Italy; hand-picked by us, packed with care, and sent directly to you.
Discovery Box
Every month, you receive a selection of authentic specialties from different Italian cities and regions, delivered straight to your door in Denmark.
A Tour of Italy: A curated mix of products from different cities and regions.
Hand-Picked Treasures: You won't find these in the supermarket. We source directly from the best producers we know.
The Full Experience: Includes recipes, stories, and often a specialized kitchen utensil to help you cook like a local.
Always Free Delivery: Because friends don't charge friends for shipping.
Pasta Bottega
Welcome to our digital Bottega. We’ve stocked it with the exact Pasta di Gragnano we eat in our own kitchen, plus the essential ingredients for yours.
Denmark's Largest Selection: We offer the widest range of IGP Pasta di Gragnano shapes in the country.
Gluten-Free Options: Because everyone deserves good pasta.
Kitchen Essentials: The olive oil and parmesan we can't live without.
Family Perk: Discovery Box Subscribers get exclusive discounts here.
Hi! Alessio & Family here
Ten years ago, we packed our bags and moved from Italy to Denmark. We fell in love with the Danish lifestyle, the people, and the hygge. But there was one thing we missed terribly: The real, authentic variety of Italian food.In Denmark, we often found a standardized version of "Italian Cuisine." But the truth is, Italian cuisine does not exist as a single style; it is a patchwork of hundreds of regional and local traditions. Every region, every valley, has its own flavor. Our goal is to share that genuine regional diversity with everyone.So, we decided to bridge the gap. We didn't start from scratch, we relied on our 60 years of family experience in the Italian food industry.We know the land and the makers. We source from the producers we trust, from small local artisans to historic family companies that have grown big without losing their artisanal soul. We know that in Italy, high quality isn't about the size of the producer, but the passion in the product.Autentibox is our way of sharing this legacy with you. It isn't just a box of food; it's a ticket to the real Italy.
Join the Journey
01
Sign Up: Put your name on the list. No payment yet: just let us know you're hungry.
02
The "First Tasters" We invite 20 friends to test our very first shipment. Your feedback helps us pack the perfect box.
03
The Family Circle (Early 2026): We open the doors to 200 founding members.
04
Bottega Opens: We unlock the Pasta Bottega so you can stock up on pasta anytime.
© Autentibox 2026. All rights reserved.
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Imprint
General Terms of Trade
You're one of us now
Grazie!
Your seat at the table is officially saved.You aren't just on a waiting list; you're now part of our journey to bring the real Italy to Denmark.We can't wait to share our family stories, hidden recipes, and—of course—the food with you.What happens next? Keep an eye on your inbox. We will notify you the moment the First Tasters and Early Access spots open up. You will also be the first to know when The Pasta Bottega unlocks.In the meantime, come see what's cooking in our kitchen on Social Media:
You’re Almost There
Check your email!
One last step to save your seat at the table!We’ve just sent a confirmation email to your inbox.Please open it and click the button inside. Once you do, you’ll be officially on the list for our First Tasters/Early Access Members launch (and the fresh Mozzarella drops!).Can't find the email? Check your Spam or Promotions folder—sometimes the internet hides the good stuff.Grazie! Alessio & Family
IMPRINT/Legal notice
GUSTO & TRADIZIONI S.R.L.
VIA PO' 8 CAP 80026
CASORIA (NA), ITALY
NA - 1137031
VAT NUMBER/IVA: 10856991210
General Terms of Trade
Autentibox
Welcome to Autentibox. These Terms govern the purchase of subscription services and products from GUSTO & TRADIZIONI S.R.L. (“Autentibox”, “we”, “us”, or “our”). By completing a purchase, you confirm that you have read, understood, and agree to be bound by these Terms.For the purposes of these Terms, a “consumer” is any natural person acting for purposes outside their trade, business, craft, or profession.1. General InformationAutentibox.com is operated by:
GUSTO & TRADIZIONI S.R.L.
VAT Number (P.IVA): 10856991210 – REA: NA – 1137031
Registered Office: Via Po' 8, 80026 Casoria (NA), Italy
Email (customer support): [email protected]These Terms apply to all consumer purchases and subscriptions made on https://www.autentibox.com.2. Scope of ServicesAutentibox currently offers:Discovery Box Subscription
A recurring curated food box (“Autentibox”) containing authentic Italian specialties from different cities and regions, delivered to your door on a periodic basis (for example, monthly). The Discovery Box may include food products, recipes, stories, and occasionally kitchen utensils or other non‑food items.Pasta Bottega (E‑commerce Shop)
A separate online shop where you can purchase individual products such as pasta (including IGP Pasta di Gragnano and gluten‑free options), olive oil, parmesan, and related goods on a one‑off (non‑subscription) basis.Unless otherwise stated, references to “Products” in these Terms include both Discovery Box contents and products purchased via the Pasta Bottega. Where a clause applies only to one of these (Subscription or one‑off orders), we will say so explicitly.During our initial launch phases (including any “First Tasters” programme with around 20 participants and any subsequent “Family Circle” or founding member offers), all orders and Subscriptions are subject to these Terms unless we clearly state otherwise in writing.3. Subscription Agreement (Discovery Box)Autentibox provides a recurring subscription service for curated Italian food products via the Discovery Box.Formation of contract
A binding subscription contract is formed when you receive an electronic order confirmation from us at the email address you provided.Subscription box
For each billing period (for example, monthly), we prepare and ship a curated Discovery Box according to the subscription you selected on our website. The theme, regional focus, and specific contents may change from month to month, and are part of the surprise nature of the service.Pricing
The Subscription price, including any applicable shipping charges, is shown clearly at checkout at the time of purchase. We may change Subscription prices in the future. If we do so, we will notify you at least 30 days in advance by email. If you do not agree to the new price, you may cancel your Subscription before the new price takes effect. If you continue your Subscription after the effective date of the new prices, you will be deemed to have accepted them.Minimum commitment periods
Some plans may include a minimum commitment period (for example, 3 months). Where a minimum period applies, this will be stated clearly during checkout. In such cases, you cannot cancel your Subscription before the end of the minimum period, except where you have a mandatory statutory right to do so (for example, under the initial 14‑day withdrawal right described in section 7).Subscriber benefits in Pasta Bottega
From time to time we may offer Discovery Box subscribers exclusive discounts or other benefits when purchasing products from the Pasta Bottega. Such benefits are discretionary and may be changed or withdrawn at any time, but this will not affect your core Subscription rights regarding boxes you have already paid for.4. One‑Off Purchases (Pasta Bottega)When you purchase products from the Pasta Bottega (for example, pasta, gluten‑free products, olive oil, parmesan):You enter into a one‑off sales contract for the specific items in your cart.No automatic renewal applies to those purchases (they are not subscriptions).The price, taxes, and shipping costs applicable to each order are those shown at checkout when you place the order.The legal warranty, delivery, and withdrawal provisions in these Terms apply to Bottega products as well, taking into account the nature and shelf‑life of each item.5. Payment, Platform and CurrencyE‑commerce platform and payments
Our online store (including both Discovery Box Subscription and Pasta Bottega purchases) is operated via a third‑party ecommerce platform such as Shopify. Payments are processed securely by Stripe and, where offered, by other integrated providers (for example, Apple Pay or Google Pay). Your payment details are handled by these providers; we do not store your full card details.Billing cycle (Subscription)
Your chosen Subscription plan is billed in advance at the frequency shown at checkout (for example, monthly). Unless cancelled in accordance with these Terms, your Subscription renews automatically at the end of each billing period.Currency
All transactions are processed in the currency shown at checkout (for example, DKK or EUR). Your bank or card issuer may apply conversion fees if your account currency differs. To minimise extra bank fees and to use digital wallets, we recommend paying in your local currency where available.
VAT and OSS
All prices are inclusive of VAT, unless otherwise stated.
As long as our total annual cross‑border B2C sales within the EU remain below the EU threshold (currently €10,000), we generally apply Italian VAT (for most food products currently 10%). Once our total annual cross‑border B2C sales exceed this threshold, we will charge the VAT rate applicable in your EU country of residence (for example, 25% for Denmark) and may use the VAT One‑Stop Shop (OSS) scheme to report and pay such VAT.More information about the OSS scheme:
https://ec.europa.eu/taxationcustoms/one-stop-shop-ossen6. Shipping and DeliveryTerritory
We currently ship to countries within the European Union, as indicated on our website and/or at checkout.Discovery Box (Subscription)
Your Discovery Box is shipped on a recurring basis (for example, monthly). The approximate shipping window for each billing cycle will be indicated on our website, in your account, and/or in your order communications.Pasta Bottega (one‑off orders)
Bottega orders are shipped as soon as reasonably possible after order confirmation. Unless we have agreed a specific delivery date, we will deliver within 30 days of your order confirmation, in line with EU consumer rules.Failure to deliver within 30 days
If we are unable to deliver within 30 days (and no specific other date was agreed), you may request delivery within an additional reasonable period. If we still fail to deliver within that extended period, you may terminate the contract and receive a refund of amounts paid for any undelivered Products.Unattended delivery
If you specifically instruct the courier (for example, via delivery notes or your courier profile) to leave the package unattended (e.g. at your door, in a parcel locker, with a neighbour), then once the carrier has confirmed delivery at the agreed location, risk of loss or damage passes to you and we are not liable for theft or damage occurring thereafter.Force majeure
We are not responsible for delays or failures to deliver caused by events beyond our reasonable control (for example, strikes, natural disasters, extreme weather, border or customs disruptions, or carrier failures). In such cases, we will inform you as soon as reasonably possible and take reasonable steps to minimise the impact.7. Right of Withdrawal (14‑Day Returns)If you are an EU consumer, you have a legal right to withdraw from distance contracts without giving any reason within 14 days, under Directive 2011/83/EU and corresponding national law.General EU information about the right of withdrawal:
https://europa.eu/youreurope/citizens/consumers/shopping/returns/index_en.htm7.1 Discovery Box Subscription (first box)Start of the withdrawal period
For your initial Discovery Box, the 14‑day withdrawal period begins on the day you (or a third party you designate, other than the carrier) receive the first Autentibox.How to exercise your right of withdrawal
To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by an unequivocal statement (for example, by email) within 14 days of receiving your first box. You may use the standard EU model withdrawal form, but this is not obligatory.Full‑box return policy (subscription box model)
Because our service is provided as a curated subscription box, withdrawal for the Discovery Box is exercised with respect to the Autentibox as a whole. Returns under the statutory right of withdrawal are accepted only if you return the entire box in its original, unopened condition. We do not accept partial returns (for example, individual items from the box) under the statutory withdrawal right.Health and hygiene exception
For reasons of health protection and hygiene, the right of withdrawal does not apply to sealed food items which are not suitable for return once unsealed, if the seal or the original packaging has been broken after delivery. If any food item has been opened or its seal broken, that item cannot be returned or refunded under the right of withdrawal.Condition and handling
You are responsible for handling the box and its contents with reasonable care while in your possession. We may reduce your refund to reflect any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the Products.Return procedure and costs
If you withdraw, you must send the entire box back to our specified warehouse address in Italy without undue delay and in any event within 14 days from the day on which you inform us of your decision to withdraw.
You are responsible for the direct cost of returning the box (return shipping cost to Italy).Refunds
When you validly withdraw from the first Discovery Box, we will refund all payments we have received from you in relation to that box, including the standard outbound delivery cost you paid (if any), but excluding any extra costs resulting from your choice of a more expensive delivery method (for example, express shipping). We will make the refund without undue delay and in any event no later than 14 days from the day we receive the returned box or you provide proof that you have sent it back, whichever is earlier. Refunds will be made using the same means of payment you used for the original transaction, unless we agree otherwise.7.2 Bottega One‑Off PurchasesStart of the withdrawal period
For eligible one‑off Bottega purchases, the 14‑day withdrawal period generally starts on the day you (or a third party indicated by you, other than the carrier) acquire physical possession of the product(s).
Eligibility and condition
The same health and hygiene exception applies as above: sealed food items that are not suitable for return once unsealed cannot be returned if the seal has been broken or the packaging altered after delivery. Returns are only accepted for products that are unopened, in their original packaging, and in resalable condition.Procedure, costs and refunds
The procedure, allocation of return shipping costs, and refund rules described above (return within 14 days, you pay return shipping, refund within 14 days of receipt or proof of return) apply in a similar way to Bottega one‑off purchases, taking into account the nature and quantity of the products returned.7.3 Refused DeliveriesIf you refuse a delivery without having first notified us of a valid withdrawal and without any statutory basis for refusal, we may deduct from any refund our actual return shipping and handling costs incurred, up to a maximum of 150 DKK (or €20 equivalent). Evidence of such costs is available on request.8. Legal Warranty and DefectsYou benefit from the statutory legal guarantee of conformity under applicable EU and national consumer law (generally 24 months from delivery for non‑perishable goods).This legal guarantee covers both:products received in your Discovery Box; andproducts purchased individually from the Pasta Bottega,
taking into account the nature and expected shelf‑life of each product.Inspection and notice of defects
You should inspect the contents of each delivery promptly upon receipt. Any visible damage during transport or products received after their stated “use by” date must be reported to us as soon as possible and no later than 7 days after delivery.How to make a claim
Claims must be submitted by email and include clear photographic evidence showing:
(i) the product,
(ii) the label and/or batch information, and
(iii) the “best before” or “use by” date and the defect (for example, damage, leakage).Where a claim is justified, your primary remedies are:replacement of the defective item or box, oran appropriate price reduction.Where replacement or repair is impossible or disproportionate, you may be entitled to a full or partial refund, in accordance with applicable consumer law.We do not provide refunds or replacements based solely on subjective taste preferences.9. Cancellation and Subscription ManagementThis section applies to the ongoing Discovery Box Subscription, beyond the initial 14‑day withdrawal period described in section 7.1.Cancellation by you
Unless a minimum commitment period applies, you may cancel your Subscription at any time via the Stripe Customer Portal or by contacting us using the email address provided in section 1.Notice period and effect
Cancellation takes effect at the end of the billing period following the one in which you give notice. You will therefore continue to receive and be charged for one additional Discovery Box after you cancel.Example: If your billing date is the 1st of the month and you cancel on 10 March, you will still receive and pay for the March box (already billed) and the April box (as notice period). Your Subscription ends on 30 April.Minimum commitment periods
Some plans include a minimum commitment period (for example, 2 or 3 months), which will be clearly shown at checkout. You cannot cancel during this period except where you have a mandatory statutory right.Suspension or termination by us
We may suspend or terminate your Subscription with reasonable notice if you materially breach these Terms, fail to pay, abuse our services, or where it is necessary for legal, security, or regulatory reasons. In such cases, we will inform you by email and, where appropriate, refund any prepaid amounts for undelivered boxes, except where you have materially breached these Terms.10. Use of Website and AccountsYou must provide accurate and complete information when creating an account or placing an order and update it if it changes.You are responsible for keeping your account credentials confidential and for all activities that occur under your account, unless you have notified us of suspected unauthorised use.We may modify, suspend, or discontinue parts of the website (including certain products or features) at any time, provided this does not unlawfully affect your existing consumer rights regarding orders already placed or Subscriptions already paid.11. Limitation of LiabilityNothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.Subject to the above, and to the extent permitted by law:We are not liable for any indirect or consequential losses, including loss of enjoyment, loss of profits, or loss of data.Our total aggregate liability arising out of or in connection with a specific delivery (Subscription box or Bottega order), including any claim under the legal warranty, is limited to the amount you paid for that specific delivery.Your statutory rights as a consumer are not affected.12. Disputes and Applicable LawThese Terms and any dispute or claim arising out of or in connection with them are governed by Italian law. However, if you are a consumer residing in the EU, you also enjoy the protection of the mandatory consumer protection rules of your country of residence, and nothing in these Terms affects those rights.If you have a complaint, please contact us first so we can try to resolve the matter directly.You may also use the European Commission’s Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr